Remote debugging and diagnosis of non-standard automation equipment-YOUNGYOU

Project Background
Non standard automation equipment is a type of non-standard automation equipment customized according to customer needs. It is designed and customized according to the process requirements of enterprise users. Its operation is convenient and flexible, and its functions can be customized according to user requirements. It has a large room for modification and is often used in industries such as packaging, environmental protection, printing, textiles, and new energy motors.
Industry pain points
The common problems faced by non-standard equipment operation and maintenance include:
1. Due to the high uniqueness of non-standard equipment technology and application, there are few general materials that can be referenced. Once the equipment malfunctions, on-site maintenance personnel call, but due to different levels of understanding of the equipment, the communication effect is not ideal;
2. After the equipment was shut down due to a malfunction, someone was sent to the site and found that it was caused by a primary problem. It took a few minutes to resolve the issue, but it took several days to go back and forth;
3. As equipment continues to be sold nationwide and globally, the pressure on after-sales teams is increasing, while technical personnel are becoming increasingly difficult to recruit; The project has a meager profit margin and is being implemented far away, putting maintenance work in a dilemma. Not only did it offend customers, but it also responded slowly.
Solution
Whether non-standard equipment can be favored by manufacturers, in addition to the functions provided by itself, after-sales equipment maintenance and fault handling response are also important keys to winning high customer satisfaction. The remote debugging and diagnosis solution for non-standard equipment launched by Xiamen IoT Bolian provides multi-parameter data collection, real-time transmission, cloud configuration monitoring, remote diagnosis, PLC program remote download, remote management, fault alarm, and preventive maintenance services for non-standard equipment manufacturers. Display through computer WEB, mobile app, and WeChat mini program.

Program Value
1) Remote data statistics to reduce labor costs;
2) Prefabrication of equipment strategies to reduce equipment losses;
3) Platform permission management to reduce management costs;
4) Key Big data analysis to reduce the cost of consumables;
5) Remote fault diagnosis and improved after-sales service efficiency;
6) Remote debugging of equipment, remote uploading and downloading of PLC programs, reducing business trips.